FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: How to find us?

A: Our email: sales@aina-4.com or whatsapp / wiber: +86 13601315491 or wechat: 17701289192

 

Q: How can I get the sample to check your quality?

A: After price confirmation, you can require for samples to check. The samples fee you paid will be return to you when there is formal orders step by step.

 

Q: How can I get your price?

A: We will send you quotation within 24 hours after getting your inquiry. If you need price urgent, you can find us any time by whatsapp or wechat or viber

 

Q: What is your delivery time

A: For samples, normally will take around 5 days. For Normal order will be around 10-15 days

 

Q: What about the trade terms?

A: We accept EXW, FOB Shenzhen or Shanghai, DDU or DDP. You can choose the way which is the most convenient or cost effective for you.

 

Q: Can you add our logo on the products?

A: Yes, we can offer service of adding customers’ logo.

 

Q: Why Choose us?

A: We have three factories in different places focusing one different type of lights. We can offer more lighting choices for you.

We have different sales office, can offer you more Awesome services.

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